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MCDST Windows XP



Overview


New Horizons Columbia offers hands-on training by experienced Microsoft trainers to help you achieve your Microsoft Certified Desktop Support Technician (MCDST) certification.

MCDST certification establishes your expertise to install and support Windows XP network clients in a variety of business environments.

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Key Courses


Outline 2261 Supporting Users Running the Microsoft Windows XP Operating System
Outline 2262 Supporting Users Running Applications on a Microsoft Windows XP Operating System

Who's It For?


The MCDST certification is an ideal certification for desktop support technicians who work with Windows XP and have a solid hardware and networking knowledge. With certification training at New Horizons Columbia, the student will learn:
  • Windows XP support
  • Installation and configuration of Windows XP
  • Troubleshooting hardware
  • Security with Windows XP and networks
  • Troubleshooting applications running in Windows XP

Certification and Exams


The MCDST candidate must pass two exams. CompTIA's A+ Certification is an ideal complementary certification.

Certification Exams
Microsoft Certified Desktop Support Technician (MCDST)
Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System